Communicate with customers AND coworkers via phone, text, messaging, live chat, and more
Staying connected with colleagues and customers has never been easier, yet at the same time, so complicated. Between email, cell phones, direct message, and Zoom, not to mention solution-specific apps, such as Zendesk or Intercom, your team is likely toggling between multiple apps and tracking communication history across various threads.
“It can do all THAT?!”
As tech people, we knew there had to be a better, more centralized solution to offer our clients. So we set out on a mission to research and compare potential solutions until we found the one that made us say, “Oh yeah, whoa, it can do all that?”
The 3CX VoIP phone system uses your existing internet connection to give your team all the features you need to stay connected while working remotely, increase sales and productivity, and improve your customer experience, at a fraction of the cost.
You’ll get one phone system that lets you do way more than take and make phone calls — and you’ll avoid the cost and headaches of managing outdated systems.
Meet the Swiss Army Knife of Phone Systems
A VoIP business phone system gives you all the features of a complete
communication and customer service platform, including:
- Text Messaging
- Live Chat
- Integrated Call Center Capabilities
- Call Center Solution
- Video Conferencing
- Voicemail and Call Forwarding
- Facebook Messenger Integration
- Call Recording
- Communication History
All powered by 3CX, the same industry leader trusted by brands including Pepsi, Wilson, American Express, Air France, and more.
Choose Your Billing Model
After listening to our customers, we’re proud to offer two billing models: the traditional Pay Per Extension model or Concurrent Call Volume model, which means your bill isn’t based on how many users you have — it’s based on how many calls you want your team to be able to handle at once. You choose what’s best for your business budget. Your dedicated support specialist will be happy to help you calculate what’s in your best interest.
We Can Help With
Our team will manage the installation and testing of your new system from start to finish, making sure the transition is smooth and with as little downtime as possible.
Single Point of Contact
You’ll be assigned a single point of contact for your system setup. Your dedicated support specialist will assess all your needs in the beginning to make sure everything from your “hold” music to your live chat “greeting” message is just the way you want it.
Once your system is up and running, we’ll be your go-to support. Simply pick up the phone and call us. One of our highly trained team members will answer your questions (and around here, we don’t rely on robotic-sounding customer service scripts — just good old-fashioned human conversation). No issue is too big or too small for our team to solve.