IT Support Built for Builders
We’ll even bring our own hard hats and hi-vis vests.
We Dig Deeper to Get to the Root of the Problem.
Literally. We once went to a contractor’s field office because our client’s wireless was turned on but they couldn’t see any networks. We found an ant queen had started her brood on top of the warmth of the Wi-Fi chip. Couldn’t make it up if we tried.
Here’s the Plan
Unlike generic IT support teams, we understand the construction industry inside out. Making your IT problems go away is our zone of genius, so your team can stay in theirs. As your virtual CIO, here’s our roadmap for making sure your tech works the way it’s supposed to.
Your headquarters and other office locations need to be firing at full speed or the whole machine grinds to a halt. That’s why you need powerful machines that can load those massive CAD files your clients keep sending and servers to run your Procore or Viewpoint or Fieldwire install. Our construction IT specialists will keep your in-office team connected and up and running.
Before our IT consultants do anything else, we’ll run your workstations through our comprehensive audit checklist to make sure they’re set up correctly, so your team can come in every day and hit the ground running.
Setting Up Solid Field Support
IT Assurance understands how hard it is to keep technology working in environments that almost seem out to destroy it. We can get you set up with a 4G modem so you have wireless where you need it, and if you need more, we know how to bridge them together to create mega-field Wi-Fi. We’re also Portland’s largest IT partner with Verizon, so we’ll get you the phones you need and make sure your bill makes sense.
Ongoing 24/7 Help Desk Support
If you finally got the permit you needed to close Naito Parkway at 2 a.m. on Sunday but you can’t connect to the server to get the work order, we’ll be there for you. When you call us, you won’t have to sit through a 2-minute recording and 6 different options before speaking to a tech expert. If you’re an architecture or design firm with fewer than 100 people, hiring an IT support company can be way more cost-effective than your in-house “IT Guy or Gal” (and we never take a vacation).