Meet Zac

HGIC (Head Geek in Charge)

I have always been passionate about helping people and tinkering with computers.

Hi! My name is Zac. It’s short for Zachary, but not spelled Zach or Zack. Some people wonder why, and the answer is arcade video games! When I got a high score on an arcade game, the game would ask for my initials. Clever child that I was, I realized that I could fit my entire name (ZAC), and it stuck for life.

When I graduated from college, I was really excited to enter the IT field! I quickly became frustrated, though. I found myself working for companies that promoted incompetent technicians with big smiles and celebrated salespeople like they were rock stars, all while openly mocking their customers.

I got into this business to help people with one of their greatest sources of fear and frustration (technology!!), and instead I found myself working for people who only cared about money. The text-speak WTH? wasn’t a thing back then, but it’s safe to say I muttered its analog equivalent.

I knew I could do better — I wanted to do better — so I started IT Assurance in 2007. And every day since, we’ve been fueled by three guiding principles: helping customers succeed. Prioritizing humility and teamwork. Promoting based on merit. And so far, it’s worked. Over more than a decade, we’ve helped make the lives of employees, and the lives of our partner companies, better.