IT Support Designed for Architects
Spend less time “waiting to load.” More time wowing your clients.
Let Us Render Your Rendering Problems Moot.
You spent the time to recruit an amazing drafter, and you paid the salary they commanded. You’ve got them spun up on your projects and you’re ready to unleash them. Finally, they sit down to do some work … and spend half their time waiting for AutoCAD to render their latest updates. Nothing hurts so much as watching money drip down the drain because your employees are sitting around waiting for something to happen.
If you’re ready to stop hearing frustrated sighs and 4-letter mutterings on the way from the break room to your office, we’ve got you.
Here’s the Plan
Unlike generic IT support teams, we understand the architecture and design industry. You know that the key to building anything functional is starting with a solid, well-thought-out plan. As your virtual CIO, here’s our blueprint for making sure your tech works the way it’s supposed to.
Proper Computer Setup
You can have the best, most expensive workstation on the planet. But if it’s not properly set up from the get-go to run tools like AutoCAD, Revit, and SketchUp, you risk experiencing painstakingly long rendering wait times, potential security breaches, and the biggest nightmare of all: losing a drawing. Every aspect of your computer setup needs to be properly tuned to maximize software performance, from your monitor refresh rate to your video driver.
That’s why, before we do anything else, we’ll run your workstations through our comprehensive audit checklist to make sure they’re set up correctly, so your team can come in every day and hit the ground running.
Building a Solid IT Foundation
Beyond tuning up each workstation, our IT consultants will take a peek under the hood to make sure every facet of your IT infrastructure is set up to help you be more productive and profitable, from your backup and security systems to your Wi-Fi and phone systems.
What’s more, your team should be able to seamlessly share projects without needing an IT degree or wanting to bang their heads against the drawing table. We’ll get to know your team’s workflow to make collaboration and file sharing a cinch, whether you use BIM, Bluebeam, or another project management software.
Ongoing 24/7 Help Desk Support
Sometimes design inspiration strikes at 9 a.m. on a Friday, other times it’s 9 p.m. No matter the day or time, we’ll be there if a file won’t load or AutoCAD crashes. When you call us, you won’t have to sit through a 2-minute recording and 6 different options before speaking to a tech expert. If you’re an architecture or design firm with fewer than 100 people, hiring an IT support company can be way more cost-effective than your in-house “IT Guy or Gal” (and we never take a vacation).