Fast IT Support for Contractors
We’ll keep your HVAC, plumbing, electrical, and other pros productive.
When Your Technology’s Not Working, Neither Is Your Team.
How many times have you found yourself frustrated because you’ve got a service tech on the clock, sitting in the field unable to work or close a big sale because their technology isn’t working? The iPad can’t load the software, their cell phone won’t connect, or their computer is on the fritz and they can’t write the work order.
Wherever the job takes you, IT Assurance is there, faster than you can say, “I need IT support.”
Here’s the Plan
Unlike generic IT support teams, we understand the tech demands of your industry. Making your IT problems go away quickly is our zone of genius, so your team can stay in theirs, no matter what kind of unexpected surprises come up on the job. As your virtual CIO, here’s our roadmap for making sure your tech works the way it’s supposed to.
Set Up Your Tech for Maximum Productivity
Bottom line: You need to know how many billable hours you can get from each truck each month. We understand the technology that helps you maximize that productivity. From Samsara Fleet Management and dispatching software to ServiceTitan work order management, we make sure your team spends their time doing the work, not doing tech support.
That’s why, before we do anything else, we’ll audit your current systems and tech to make sure your team can come in every day and hit the ground running.
Call Center Creation
Your call center is the lifeblood of your business. Our IT consultants understand how to design a call center around the everyday needs of your team. Because we provide our own phone systems, we’ll be your single point of contact anytime you need help (no more spending hours on the phone with Verizon). Plus, we know how to get things integrated with your ERP, so your CSRs know who’s calling every time.
Ongoing 24/7 Help Desk Support
When you call us, you won’t have to sit through a 2-minute recording and 6 different options before speaking to a tech expert. If you’re a business with fewer than 100 people, hiring an IT support company can be way more cost-effective than your in-house “IT Guy or Gal” (and we never take a vacation).