For most business owners, IT is a source of stress and dread. I’m on a mission to change that.

Hi! My name is Zac. It’s short for Zachary, but not spelled Zach or Zack. Some people wonder why, and the answer is arcade video games! When I got a high score on an arcade game, the game would ask for my initials. Clever child that I was, I realized that with a little ingenuity, I could just use my first name (ZAC), and it stuck for life.

I’ve always been passionate about helping people and tinkering with computers (and the occasional video game). When I graduated from college, I was excited to enter the IT field. But I quickly became frustrated when I found myself working for people who only cared about money instead of treating their employees and their customers well. The text-speak WTH? wasn’t a thing back then, but it’s safe to say I muttered its analog equivalent.

I knew I could do better, so I started IT Assurance in 2007. And every day since, we’ve been fueled by three guiding principles: Helping customers succeed. Prioritizing humility and teamwork. Promoting based on merit. And so far, it’s worked. Over more than a decade, we’ve helped make the lives of employees, and the lives of our partner companies, better.