By Zac Cramer / March 28, 2019

How to measure better

Friends, I struggle often with the topic of measurements. I know how to do them well, and, I know how easily I can convince myself that I’m doing them well while failing to do them effectively. Measuring things also often comes with a lot of emotions for what...

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By Zac Cramer / February 24, 2019

The Trouble with Employees

I hear frequently from other business owners the same refrain - "Whenever leave/sell/retire from my company, I'm never going to have employees again!!" I regularly attend legal training on the dangers of employees. I know the myriad of ways in which employees can sue me, or steal from...

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By Zac Cramer / February 9, 2019

Need vs Want

I mentor people under auspices of the Accelerator program from the Entrepreneurs Organization. The main tenant of the program is to help companies with $250k or more in revenue to grow to $1000k in revenue. I joined the program when my company was around $650k in revenue and...

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By Zac Cramer / January 30, 2019

“No problem can be solved by the same kind of thinking that created it” (Einstein)

“No problem can be solved by the same kind of thinking that created it” (Einstein)   In my career as the CEO of an IT Company, I have found myself frequently reflecting on this idea. So often I see employees, customers, and my own things go in never...

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By Zac Cramer / January 27, 2019

I Had No Clue How to be an Employer

The Employee, Employer Relationship In my role as a small business mentor, I see some problems repeat themselves frequently, and one of the most common causes of struggle is the employee <-> employer relationship. As an inexperienced business owner, I screwed up, over and over again, in a variety of ways...

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By Zac Cramer / January 21, 2019

Switching to process based analysis from outcome based analysis

Process Based Decision Making vs Outcome Based Decision Making In addition to owning IT Assurance, I also work pro-bono as a small business advisor for the Entrepreneurs Organization accelerator program. I've participated in the program for the last 7 years. In my role helping small business owners (usually...

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